How to Get Merchant Services Leads Without Buying Bad Lists
If you’ve spent any time in the payments industry, you’ve probably seen a good selection of the following ads: For new merchant services sales Agents, buying a list of leads can sound appealing…because it’s a quick way to build a pipeline, right? Unfortunately, those Agents quickly discover that those lists are often outdated, overused, or […]
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Provisional Credit Reversal: The Hidden Revenue Recovery Strategy Most Merchants Never Use
Receiving a payment dispute notification is never fun. It means you’ve got a battle ahead of you to prove that the transaction was legitimate and that no fraud or other untoward things happened. And for high-risk businesses, this is a common situation to face. Yet, it’s not all bad news. A provisional credit reversal could […]
Credit Card Fraud Investigation Exposed: What Banks Don’t Want You to Know About Their Secret Process
Here’s a truth you might not want to hear – credit card fraud is on the rise. There were around 449,076 credit card fraud complaints filed with the FTC in 2024, a 7.8% increase on 2023’s figures. It’s rising year upon year, and fraudsters’ tricks are getting harder and harder to spot. But it’s not […]
Why Your Void Transaction Strategy Could Be Costing You Thousands (And How to Fix It)
Unfortunately, not every intended purchase actually ends in cash in your bank account. It would be wonderful if that truly was the case, but a large proportion end up either refunded or voided. It causes a headache in many ways, but having a clear strategy in place can do a lot to reduce the stress. […]
Merchant of Record Services Are Costing You More Than You Think (And What Smart Businesses Do Instead)
Have you ever looked at your bank statement after making a few purchases, and noticed a name you don’t recognize? You might panic, and wonder whether you’ve been a victim of fraud. Yet, in most cases, these names are simply merchant of record companies instead. You might wonder why companies choose to use merchant of […]
What Issuer Processors Actually Do (And Why Your Business Should Care)
Wouldn’t it be easier if every payment happened within seconds from initiation to settlement, without any intermediaries? Well, yes, but we’re certainly nowhere near that point yet! Instead, behind every single transaction is a complex journey. It’s not as simple as a customer tapping a card and the money ending up on your merchant account. […]
Payment Disputes Are Costing You More Than You Think (And Here’s What I Learned About It)
From time to time, payment disputes happen. Mistakes happen, customers may be unsatisfied for no solid reason, or maybe fraud enters the picture. While you can’t completely cut out the chance of ever experiencing a dispute ever again, you can do a lot to reduce them and their severity. For some businesses, disputes aren’t just […]
