Your Guide to Navigating Your Merchant Statement As a business owner, you’re already wearing many different hats. You’re handling bank runs, interviewing candidates, and solving supply chain issues. Because of this, it’s easy to overlook merchant statements. While your merchant processing statement may look like any other bank statement or financial report, its contents are…
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Card Issuer Rejection: Causes, Impacts and How to Fix It The dreaded “card declined by issuer” message can be frustrating for both customers and e-commerce business owners. For your business, it often results in a loss of customer trust and revenue. Card issuer rejections, also known as card issuer declines, are one of the most…
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Credit Card Vault Secrets: Why Your Payment Security Strategy Is Probably Wrong These days, we hear so much on the news and social media about credit card fraud. It’s true that this is also on the rise, with 62 million Americans experiencing fraudulent charges on their debit or credit cards over the last year alone.…
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Payment Acceptance Rate: The Revenue Killer Hiding in Plain Sight Payment processing is a complex beast. You probably don’t need us to tell you that, but there are many hurdles to jump over before you get the metaphorical ‘green tick’ to signify a payment accepted. There’s a good reason for all of this complexity –…
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Alternative Payment Methods Are Changing How We Actually Pay for Things (And Why You Should Care) These days, most people don’t pay by cash. If you think back to a couple of decades ago, that certainly wasn’t the case. Then, most people paid with cash and the occasional credit card. These days, the numbers back…
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What Is a Liability Shift and Why It’s Secretly Running Your Payment Strategy Let’s be honest, there’re far too many types of credit card fraud to keep up with. Thankfully, we don’t have to understand what they are in detail or how they’re done – we just need to be able to protect against damage. …
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Payment Gateway APIs: The Hidden Costs That Could Be Killing Your Business It should be easy to purchase goods and services. It’s a given, right? You want your customers to be able to make payments without issues or roadblocks, and as a business owner, that should be a priority. After all, if the process is…
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AVS Mismatch Nightmares: Why Your Legitimate Customers Keep Getting Declined (And How to Fix It) A customer is paying for a product and suddenly the machine flashes up that the payment is declined. You’ve no doubt experienced this before – it’s annoying at best and headache-inducing at worst. There are many reasons why a customer’s…
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Chargeback Pre Arbitration: The Psychology and Hidden Costs That Are Draining Your Revenue The more customers you have, the more money you make. It’s easy to think that way, right? In most cases, it’s true. But what happens when a customer isn’t happy for one reason or another? What happens when they file a chargeback? …
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