If you’ve been researching how to break into payments, you’ve probably seen a handful of titles that all sound the same: So…what’s the difference? Here’s the truth most people don’t explain clearly: A Merchant Services Sales Agent is the role.An ISO is the platform you operate on. And that platform can completely change your experience, […]

When companies use negative option billing, it creates a disproportionate number of chargebacks because of how the model works. Future charges continue unless the customer cancels, so many customers end up paying for subscriptions they no longer want. Negative option billing is legal when merchants clearly disclose terms and obtain proper consent. While there’s nothing […]

As a continuity merchant, you face unique chargeback risks. Because of this, merchant account providers are more hesitant to approve new accounts. Often, continuity merchants will apply for an account and never know why their application was declined or terminated. Ultimately, the reason for a declined account application is your classification, not your creditworthiness. A […]

With a subscription model, companies generate consistent recurring revenue instead of relying on a single upfront purchase. Because of this, a failed renewal represents a major risk to your revenue stream. Each time a renewal fails or a chargeback occurs, you are losing an ongoing source of income. By understanding chargebacks, failed renewals, and why […]

A SaaS company in New York City needs to issue cards to its remote employees, but it’s concerned about controlling spend and potential fraud. Across the country in Los Angeles, a travel agency needs to figure out a way to pre-pay hotel payments for clients. Despite being drastically different industries, the answer to both dilemmas […]

When a business pays another business, the process is different from when a consumer pays a business. Business-to-business (B2B) payments often involve higher transaction volumes, net terms, tighter underwriting, slow approval cycles, invoices, and multiple stakeholders. Because of this, B2B payment gateways must be set up to work in different ways.  By making a few […]

With the development of integrated payment setups, businesses have a new revenue opportunity available. The challenge is launching a processing setup quickly without having to build it from scratch. For independent sales organizations (ISOs), SaaS businesses, resellers, and fintech startups, white-label payment processing offers an effective, scalable way to set up payment operations without having […]

Getting approved for your merchant account is only the first step in bringing in revenue. As a part of your account setup, you’ll have to agree to specific terms and processing fees. If your company is considered a higher risk, you may be required to have a merchant account reserve. Reserves are used to offset […]

Last year, the global e-commerce market brought in $33.91 trillion in revenue. While e-commerce sales are projected to grow significantly, there are potential risks involved for merchants. Because of fast fulfillment timelines, friendly fraud, forgotten subscriptions, and customer confusion, digital goods chargebacks occur at a more frequent rate than chargebacks from physical goods. By understanding […]

Each industry has a different risk level driven by fraud, chargeback rates, and other factors. For instance, low-risk industries typically have chargeback rates as low as 0.1% to 0.3%. Meanwhile, high-risk industries can easily have chargeback rates of 0.7% to 1.5%. Higher chargeback rates lead to more risks for the payment processor. In turn, these […]