Your Guide to Navigating Your Merchant Statement​

The dreaded “card declined by issuer” message can be frustrating for both customers and e-commerce business owners. For your business, it often results in a loss of customer trust and revenue.  Card issuer rejections, also known as card issuer declines, are one of the most common payment processing challenges that business owners face. Around 10 […]

These days, we hear so much on the news and social media about credit card fraud. It’s true that this is also on the rise, with 62 million Americans experiencing fraudulent charges on their debit or credit cards over the last year alone. It’s no wonder that many customers are worried about using websites and […]

Payment processing is a complex beast. You probably don’t need us to tell you that, but there are many hurdles to jump over before you get the metaphorical ‘green tick’ to signify a payment accepted.  There’s a good reason for all of this complexity – to protect your business against losses due to fraud and […]

These days, most people don’t pay by cash. If you think back to a couple of decades ago, that certainly wasn’t the case. Then, most people paid with cash and the occasional credit card. These days, the numbers back up the shift – in 2024 alone, digital payments accounted for $3.73 trillion in the US […]

Let’s be honest, there’re far too many types of credit card fraud to keep up with. Thankfully, we don’t have to understand what they are in detail or how they’re done – we just need to be able to protect against damage.  To put this into perspective, in 2024, 57% of US businesses reported losing […]

It should be easy to purchase goods and services. It’s a given, right? You want your customers to be able to make payments without issues or roadblocks, and as a business owner, that should be a priority. After all, if the process is too difficult, your customers are just going to give up and go […]