Your Guide to Navigating Your Merchant Statement
As a business owner, you’re already wearing many different hats. You’re handling bank runs, interviewing candidates, and solving supply chain issues. Because of this, it’s easy to overlook merchant statements. While your merchant processing statement may look like any other bank statement or financial report, its contents are important for your company’s bottom line. This […]
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AVS Mismatch Nightmares: Why Your Legitimate Customers Keep Getting Declined (And How to Fix It)
A customer is paying for a product and suddenly the machine flashes up that the payment is declined. You’ve no doubt experienced this before – it’s annoying at best and headache-inducing at worst. There are many reasons why a customer’s transaction might be declined, yet all of them make you scratch your head and wonder […]
Chargeback Pre Arbitration: The Psychology and Hidden Costs That Are Draining Your Revenue
The more customers you have, the more money you make. It’s easy to think that way, right? In most cases, it’s true. But what happens when a customer isn’t happy for one reason or another? What happens when they file a chargeback? For many businesses, chargebacks aren’t rare, but they’re not common either. Yet, for […]
Payment Reversal Horror Stories: What Every Business Owner Needs to Know Before It’s Too Late
When a customer buys goods or services from you, it’s easy to assume that the payment will go through smoothly and everything will end well. Of course, that’s the aim. However, payment reversal is a real thing, and many transactions end up heading back to the original point. Why? For many reasons, but one is […]
Payment Orchestration Exposed: What Nobody Tells You About the Hidden Command Center Running Your Transactions
From reading the title, you might have one question – what is payment orchestration? It’s a fair question; so, before we go on, let’s break it down. Payment orchestration is how you manage and streamline all parts of accepting and processing payments through one platform. It’s a way of connecting businesses to several payment providers […]
Duplicate Payments Are Costing You More Than Money – Here’s What I Learned
It goes without saying that nobody wants to pay for something twice. Customers certainly don’t, and from a business point of view, accidentally paying an invoice twice does nothing for your profit margins. It’s easily done in some ways; mistakes happen and technology can sometimes glitch, but prevention is always better.. Despite this, duplicate payments […]
Electronic Payments Exposed: What Banks Don’t Want You to Know About Moving Money
How often do you pay for goods and services with cash? It’s probably nowhere near as often as it used to be. In fact, according to a 2023 study, in-store cash transactions only accounted for 16% of payments, while credit and debit cards covered more than 60%. It certainly shows how common electronic payments have […]
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