Here’s a truth you might not want to hear – credit card fraud is on the rise. There were around 449,076 credit card fraud complaints filed with the FTC in 2024, a 7.8% increase on 2023’s figures. It’s rising year upon year, and fraudsters’ tricks are getting harder and harder to spot.  But it’s not […]

From time to time, payment disputes happen. Mistakes happen, customers may be unsatisfied for no solid reason, or maybe fraud enters the picture. While you can’t completely cut out the chance of ever experiencing a dispute ever again, you can do a lot to reduce them and their severity.  For some businesses, disputes aren’t just […]

Chargebacks cause issues that many business owners would rather avoid. The process can be lengthy, and it costs businesses money and their reputation. But what if there were a way to solve payment disputes before they become chargebacks? That’s exactly what Rapid Dispute Resolution (RDR) does. RDR automatically handles certain payment disputes before they turn […]

The dreaded “card declined by issuer” message can be frustrating for both customers and e-commerce business owners. For your business, it often results in a loss of customer trust and revenue.  Card issuer rejections, also known as card issuer declines, are one of the most common payment processing challenges that business owners face. Around 10 […]

Technology is something we can’t live without. We rely upon it for so many daily tasks, and as far as businesses go? Well, many businesses simply couldn’t run without it. Yet, technology isn’t perfect, and credit card outages are one of the biggest issues businesses face.  When a credit card network or service is temporarily […]

When you accept a payment from a customer, it’s never as simple as waiting for the money to hit your bank account. Between that tap or ‘pay’ press, there are several steps and entities that want their slice of the pie. Each of these steps generates some kind of fee. Without a doubt, the largest […]

You might assume that a payment is just that – any old payment. It doesn’t matter if it’s small or large, it’s processed the same. Well, not quite. Small payments, called micropayments, are becoming more common, and while they may not be as profitable as large ones, they can be optimized to bring more cash […]

What happens the second a customer swipes or taps their debit card to make a payment? You might assume that magic happens, but in reality, a complex process begins that involves several players.  Along with credit cards, debit cards are one of the most commonly used payment methods. In fact, in 2024 alone, there were […]

Over the last decade, e-commerce has boomed. In fact, during the COVID-19 pandemic, shopping online was the only option for many people. Since that time, the convenience of e-commerce has continued, leading to even more businesses popping up in the same category.  Of course, e-commerce businesses must have strong payment processes to ensure security and […]

When a customer taps their card to make a payment, or hits ‘pay’ on your website, it kickstarts a complicated process. Everything happens within milliseconds to move the payment from the customer to your bank, but there are various fees generated as a result. Of course, nobody likes to pay fees, but this is simply […]