Apr 21, 2026

Chargeback Rates by Industry: Benchmarks, Averages, and What Counts as High

As a merchant, your chargeback rate can impact your processing fees, terms, and account availability. Your ideal rate can vary based on your industry benchmark. Some industries, like travel and SaaS, have higher chargeback rates than others.  By understanding major drivers and variations in chargeback rates by industry, you can take the next step toward […]

Latest Posts

Mar 20, 2025

How To Reduce Churn Rate in Your SaaS or Subscription Service

SaaS and subscription services are more common and popular than they’ve ever been before. Think about businesses such as Netflix or Shopify to name just two. These are household names, showing the convenience attached to either subscribing or using such a service. If you’re running this type of business, you’ll no doubt keep a very […]

Mar 20, 2025

Mastering the Complexities of Online Travel Agency Payment Processing

The online travel agency industry is growing year upon year. In fact, it was valued at $512.5 billion in 2023. Looking to the future, that number is expected to increase by up to $1.26 trillion by 2032. That’s an impressive figure, but it masks the realities faced by online travel businesses, particularly those related to […]

Mar 20, 2025

Mastering Unconventional Growth Strategies for High-Risk Merchants: A Comprehensive Guide

Growth is important for every single business, but it’s certainly more challenging for some than others. Take high-risk businesses, for example. The very nature of a high-risk classified business means that it faces more stringent regulations and legal issues, a higher incidence of chargebacks, and it takes a lot more effort to convince customers to […]

Dec 22, 2024

How to Choose the High-Risk Merchant Service Provider in 2026

Struggling to manage high-risk payments? Fraud, chargebacks, and tight regulations can disrupt your operations and impact your bottom line. Finding the right merchant service provider can transform these challenges into opportunities. Here’s a straightforward guide to help you pick the ideal provider for your needs. Key Considerations When Choosing a High-Risk Merchant Service Provider Choosing […]

Dec 20, 2024

Streamlining Multi-Currency Payments for Travel

Managing multi-currency payments is a significant challenge for travel companies operating in the global market. High transaction fees, payment delays, and volatile exchange rates can disrupt operations and impact customer satisfaction and profitability. For one travel agency, these challenges became roadblocks to growth, creating inefficiencies that hindered their ability to scale internationally. To thrive in […]

Dec 12, 2024

Navigating the Challenges of High-Risk Payment Processing

In the dynamic world of e-commerce and digital transactions, businesses labeled as “high-risk” often find themselves facing unique challenges when it comes to payment processing. If you’re running a business in industries such as travel, hospitality or restaurants, you’ve likely encountered hurdles with traditional payment processors. But fear not! This comprehensive guide will walk you through […]

shape