Merchant Service Sales Agent vs. ISO Agent: What’s the Difference?

When companies use negative option billing, it creates a disproportionate number of chargebacks because of how the model works. Future charges continue unless the customer cancels, so many customers end up paying for subscriptions they no longer want. Negative option billing is legal when merchants clearly disclose terms and obtain proper consent. While there’s nothing […]

As a continuity merchant, you face unique chargeback risks. Because of this, merchant account providers are more hesitant to approve new accounts. Often, continuity merchants will apply for an account and never know why their application was declined or terminated. Ultimately, the reason for a declined account application is your classification, not your creditworthiness. A […]

With a subscription model, companies generate consistent recurring revenue instead of relying on a single upfront purchase. Because of this, a failed renewal represents a major risk to your revenue stream. Each time a renewal fails or a chargeback occurs, you are losing an ongoing source of income. By understanding chargebacks, failed renewals, and why […]

You’ve spent the day out in the field, helping a customer. Now that the project is wrapped up, you pull out a mobile card reader to process the customer’s payment and realize there’s no cellular service. Unfortunately, this type of scenario is common for field technicians, contractors, food trucks, and other businesses that sell mobile […]

A SaaS company in New York City needs to issue cards to its remote employees, but it’s concerned about controlling spend and potential fraud. Across the country in Los Angeles, a travel agency needs to figure out a way to pre-pay hotel payments for clients. Despite being drastically different industries, the answer to both dilemmas […]

When a business pays another business, the process is different from when a consumer pays a business. Business-to-business (B2B) payments often involve higher transaction volumes, net terms, tighter underwriting, slow approval cycles, invoices, and multiple stakeholders. Because of this, B2B payment gateways must be set up to work in different ways.  By making a few […]